As stated in the article, this is an interesting take on the current economic situation. Much has been written about the mistakes that have been made, about how we got to where we are now, etc. Little has been made of the learning from those mistakes or how to best lead an organization in less-than-rosy times. Here are the lessons:

Confront Reality Always question whether the “halo effect” of a business or business situation is blinding you to what lies on the horizon. —Herbert Henkel, chairman and CEO of Ingersoll Rand

At Board Meetings, Put Strategy Center Stage The board has been heavily involved in strategy formulation with me, and we have a better strategy because if it. —Bill Nuti, chairman and CEO of NCR

Be Transparent With Employees The only way to address uncertainty is to communicate and communicate. And when you think you’ve just about got to everybody, then communicate some more. —Terry Lundgren, chairman, president, and CEO of Macy’s

Be Transparent With Investors Our policy is: “If in doubt, communicate.” We always want to conduct our business with integrity and forthrightness. —Ron Sugar, chairman and CEO of Northrop Grumman

Build And Protect The Culture Stay focused on culture, people, and values: it’s the area most likely to get compromised in this environment. —Eric Foss, chairman and CEO of Pepsi Bottling Group

Keep Faith With The Future If you don’t invest in the future and don’t plan for the future, there won’t be one. —George Buckley, chairman, president, and CEO of 3M

While there is much to be learned from each of these lessons or principles, a subset of them resonated the most with me. First is the notion of transparency and communication. Especially in touch times (but at all times, really) there is ample opportunity for rumor and innuendo to take over. Communication (even over-communication) with stakeholders is critical to pushing forth an agenda and keeping the team with their eye firmly on the ball. Yes, it’s difficult to remain focused on the task at hand if I’m worried about losing my job. But communications from leadership of the organization about what’s going on can go a long way towards making me comfortable about the situation and about the folks who are leading the company through the challenging environment.

Another favorite is the confronting of reality. Addressing head-on the challenges of the day, whatever they may be, is not only more efficient but also more effective. I’ve been in corporate situations where the reality of the day (the forest) has been ignored (or perhaps set aside) while management focuses on something else (the trees) and the results have been more painful than needed. Especially in tough times, leaders need to take a good hard look at what’s in front of them and confront that reality however different, unexpected, or chaotic it may be. Only then can the organization truly begin charting its course through the situation.

Last is the point about the culture. In difficult economic times, it can be easy to throw out elements of company culture, reject company values, and lose sight of the people as you seek to swiftly control costs, for example. These short-term-focused actions, however, will have a profound effect on the company long term. A company is not just its balance sheet and income statement. In fact, a company is its people, the values that bind them together, and the culture in which they thrive. Short-changing that in difficult times will do much harm and impede the very recovery that management is trying to effect.

Instead of talking about how good leaders lead, or focusing on what makes great leaders, or anything like that, they looked at the opposite. Based on two research studies on executives and leaders, they examined those who failed and developed a list of the ten things most commonly missing in bad leaders. As they write, “every bad leader had at least one, and most had several.”

According to their work, the worst leaders:

• Lack energy and enthusiasm
• Accept their own mediocre performance
• Lack clear vision and direction
• Have poor judgment
• Don’t collaborate
• Don’t walk the talk
• Resist new ideas
• Don’t learn from mistakes
• Lack interpersonal skills
• Fail to develop others

The authors further note that the bad leaders they studies often were unaware of these behaviors.

This is interesting because the vast majority of the literature on leadership has been focused on the positive traits and behaviors of good leaders. This look at the flip side of the coin provides fresh perspective (even though some of the factors outlined above might seem somewhat obvious).

Being a good leader might be as much about exhibiting the good traits and behaviors as it is about not displaying the bad ones. Read the full article for the details.

If you know Getting Things Done, you’re familiar with the Four Criteria Model for choosing tasks. It’s where the rubber meets the road in GTD, because it’s the way you decide, in the moment, how those tasks get done.

As common sense as it seems to GTD’ers, this model is one of the more controversial aspects of Getting Things Done for a simple reason: it posits that priority is not the only factor in deciding what to do at a given time. It’s just one of four factors:

Context – Where are you? What tools are available? What are the limits and possibilities unique to this moment?

Time Available – Do you have, for example, 30 seconds, 30 minutes, or 30 hours available to you right now? What tasks could you accomplish given the time you have?

Energy Available – Are you full of energy, are you dragging, or are you somewhere in between? Which of the tasks on your list could you finish, given that energy level?

Priority – If you had access to all the tools, opportunities, time, and energy you needed, what’s the most important or time-sensitive thing you could do right now?

Most of us have been conditioned to think that Priority trumps everything, all the time. But is it true, reasonable, or even physically possible to always work this way? Can you will yourself into doing only your identified high-priority items anytime, all the time?

Probably not, so maybe you ought to give this approach a try

It got to the point that I thought I knew more than my boss, the Account Supervisor on the business. I ran my projects well, with not a ton of supervision, and usually with no issues. I even had some minor client contact and did not embarrass myself or the agency. I thought that I was indispensable. And that’s when it started.

I began to keep my boss just a little less informed than normal, and give her information just a little later than before. I started sharing less, less often, and later. I was the keeper of the information. I had the knowledge. She didn’t. Knowledge is power, they say, so I was powerful. I continued like that for a while, almost walking on air intoxicated by my perception of power. I was like the squirrel stashing away nuts for the winter, storing away information so that I could sound smart or knowledgeable (more up to speed or up to date than my boss, even) if anyone asked anything.

Hoarding makes your cheeks floppy

Then it happened. We had a problem. A big problem. A big client problem. It was traced back to part of my work, to things that I managed. Things that I had been managing myself without sharing as much with my supervisor. All of a sudden, all eyes were upon me. Lots of questions were asked “how could this happen?” was a popular one), all the way up to the Director of Client Services. I was freaked out and afraid I’d lose my job (which made sense considering that my not sharing information had kept the agency in the dark about something that seemed insignificant to me then but to the trained eye of my managers would have meant something).

In the end, no one was fired and things were cleared up. My Account Supervisor heroically covered for me and taught me a huge lesson in the process. From then on, I was the most prolific sharer of information out there. I learned that having the information itself does not really give any power. It’s knowing what to do with it that does. It’s not about having the information and keeping it to yourself (where’s the power in that?). It’s about the power of sharing it and letting those around you know that you have it (that’s power).

I learned that the more I shared with my Account Supervisor, the more she saw how I was understanding things, managing things, and being proactive. That helped her assess my performance and it allowed me to grow. It also made my boss look good. And there I learned that making my boss look good makes me look good. It all trickles down.

Information about the client business, about a project’s status, about what someone said in a creative presentation related to our work, all wants to be free. Sharing it often with your supervisors lets them stay abreast of what’s going on (which is part of your job) and helps them help you do yours (which is part of their job).

Keep your boss informed of things so that he or she is not surprised (in any business, surprises are not exactly welcome) by any development. Keep your team abreast of what’s going on so that everyone benefits from your information and you benefit from theirs. And don’t hoard. It makes your cheeks floppy.