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	<title>Alberto Ferrer Blog &#187; DVR</title>
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	<link>http://albertoferrer.com/blog</link>
	<description>Things I think about</description>
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		<title>Product Integration for Avatar Is Over the Top</title>
		<link>http://albertoferrer.com/blog/2009/12/04/product-integration-for-avatar-is-over-the-top/</link>
		<comments>http://albertoferrer.com/blog/2009/12/04/product-integration-for-avatar-is-over-the-top/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 19:46:12 +0000</pubDate>
		<dc:creator>Alberto Ferrer</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[Television]]></category>

		<guid isPermaLink="false">http://albertoferrer.com/blog/?p=155</guid>
		<description><![CDATA[The other night I watched the latest episode of the television show Bones and was surprised to see a substantial product integration by none other than the soon-to-hit-theaters James Cameron epic movie Avatar. It started off pleasantly, but then degraded, in my opinion, into an hour-long commercial for the movie. It got to the point [...]]]></description>
			<content:encoded><![CDATA[<p>The other night I watched the latest episode of the television show <a title="Bones Show Site" href="http://fox.com/bones" target="_blank"><em>Bones</em> </a>and was surprised to see a substantial product integration by none other than the soon-to-hit-theaters James Cameron epic movie <a title="Avatar Movie site" href="http://avatarmovie.com" target="_blank"><em>Avatar</em></a>. It started off pleasantly, but then degraded, in my opinion, into an hour-long commercial for the movie. It got to the point that I wondered which plot I should be following, the movie one or the show&#8217;s.</p>
<div id="attachment_157" class="wp-caption aligncenter" style="width: 188px"><img class="size-medium wp-image-157 " style="border: 1px solid black;" title="Bones TV Show Poster" src="http://albertoferrer.com/blog/wp-content/uploads/2009/12/bones-season-3-223x300.jpg" alt="&lt;em&gt;Bones&lt;/em&gt; on Fox" width="178" height="240" /><p class="wp-caption-text">Bones on Fox</p></div>
<p>Now, I realize that James Cameron is a big shot (there were two separate articles about him and the movie in the most recent issue of <a title="Wired magazine site" href="http://wired.com" target="_blank"><em>Wired</em> </a>magazine, for example), and that the movie is being released by Fox sibling 20th Century Fox, but really? It felt over the top to me. There were times where they could have stopped, having gotten their impressions and audience engagement, but instead they chose to go on and give us too much of a good thing.</p>
<div id="attachment_165" class="wp-caption aligncenter" style="width: 170px"><img class="size-medium wp-image-165 " title="avatar-new-poster" src="http://albertoferrer.com/blog/wp-content/uploads/2009/12/avatar-new-poster-200x300.jpg" alt="Avatar Movie" width="160" height="240" /><p class="wp-caption-text">Avatar Movie</p></div>
<p>Anyway, take a look at the show on the Fox website or on <a title="Hulu site" href="http://hulu.com" target="_blank">Hulu</a> (it&#8217;s episode nine from season five, &#8220;The Gamer in the Grease&#8221;) and see what you think. Perhaps I&#8217;ve just lost it, but if it weren&#8217;t because I was able to fast-forward through the commercials, I would have watched more commercial messaging than program content. I&#8217;m all for product integration as a way to help pay for good content we get &#8220;for free&#8221; on television, but I&#8217;m also for restraint thereof.</p>
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		<title>DVRs Drive Higher Engagement? Puhleeze!</title>
		<link>http://albertoferrer.com/blog/2007/07/27/dvrs-drive-higher-engagement-puhleeze/</link>
		<comments>http://albertoferrer.com/blog/2007/07/27/dvrs-drive-higher-engagement-puhleeze/#comments</comments>
		<pubDate>Fri, 27 Jul 2007 14:48:16 +0000</pubDate>
		<dc:creator>Alberto Ferrer</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Television]]></category>

		<guid isPermaLink="false">http://albertoferrer.com/blog/?p=19</guid>
		<description><![CDATA[The 07/23/07 issue of Television Week brings us an article written by Adam Armbruster, a retail and broadcast consultant. He’s written for the publication before and on this topic as well. This time, however, Adam seems to be off his rocker, as are the folks quoted in the piece.


Citing an Innerscope Research report for NBC [...]]]></description>
			<content:encoded><![CDATA[<p>The 07/23/07 issue of <a href="http://www.tvweek.com"><em>Television Week</em></a> brings us an article written by Adam Armbruster, a retail and broadcast consultant. He’s written for the publication before and on this topic as well. This time, however, Adam seems to be off his rocker, as are the folks quoted in the piece.</p>
<div class="entry-content">
<div class="entry-body">
<p>Citing an Innerscope Research report for NBC released earlier this month, Armbruster writes that DVRs in the home engage viewers at a higher level than in homes without DVRs. Now, that alone is not necessarily a totally crazy notion, but the rationale behind it is.</p>
<div id="attachment_24" class="wp-caption aligncenter" style="width: 202px"><img class="size-medium wp-image-24" title="tivo_device" src="http://albertoferrer.com/blog/wp-content/uploads/2007/07/tivo_device-300x221.gif" alt="TiVo DVR Device" width="192" height="142" /><p class="wp-caption-text">TiVo DVR Device</p></div>
<p>The research measured how viewers (wearing a special electronics-laden vest to measure heart rate, breathing, body movement, etc.) watched the NBC show “Heroes” and its commercials in fast-forward mode. “Did DVR users ‘check out’ during recorded commercial breaks?”</p>
<p>According to the study, consumers were as engaged when watching commercials in fast-forward mode and during the first moments of the commercial in normal mode. In fact, viewers who fast-forwarded actually got higher scores for engagement than those who did not fast-forward.</p>
<p>Maybe it’s just me, but if the measure of engagement is a faster heart rate, faster breathing, more body movement, etc., then of course fast-forwarding commercials on a DVR would produce higher scores. To skip a commercial, the viewer has to sit up, find the remote, locate the fast-forward button, press it, and hold it down as the commercials fly by to make sure the button is released just in time to watch no commercials without losing any of the actual program content.</p>
<p>Armbruster goes on to propose that there is value in the audience that is fast-forwarding the commercial, countering the claim by some media buyers that those consumers have no value because they’re not really paying attention to the spot.</p>
<p>I’m with the media buyers. These folks weren’t engaged with the commercial. They were engaged with the action of skipping it.</p></div>
</div>
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		<title>DRTV Ads Do Well in DVR Homes</title>
		<link>http://albertoferrer.com/blog/2007/07/26/drtv-ads-do-well-in-dvr-homes/</link>
		<comments>http://albertoferrer.com/blog/2007/07/26/drtv-ads-do-well-in-dvr-homes/#comments</comments>
		<pubDate>Thu, 26 Jul 2007 14:05:44 +0000</pubDate>
		<dc:creator>Alberto Ferrer</dc:creator>
				<category><![CDATA[Direct Marketing]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Direct]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[Measurement]]></category>
		<category><![CDATA[Television]]></category>

		<guid isPermaLink="false">http://albertoferrer.com/blog/?p=48</guid>
		<description><![CDATA[Brian Steinberg writes in the 07/16/07 issue of Advertising Age about which television spots are more prone to keep viewers from fast-forwarding. DRTV ads kicked butt.
The data comes from TiVo’s StopWatch, available since February of this year, which measures second-by-second viewership from a random sample of 20,000 TiVo units. Two months of data were released [...]]]></description>
			<content:encoded><![CDATA[<p>Brian Steinberg writes in the 07/16/07 issue of <a href="http://www.adage.com/"><em>Advertising Age</em></a> about which television spots are more prone to keep viewers from fast-forwarding. DRTV ads kicked butt.</p>
<p>The data comes from TiVo’s StopWatch, available since February of this year, which measures second-by-second viewership from a random sample of 20,000 TiVo units. Two months of data were released (April and May) and the results, while preliminary, are telling.</p>
<div id="attachment_49" class="wp-caption aligncenter" style="width: 160px"><img class="size-thumbnail wp-image-49" title="tivo_logo" src="http://albertoferrer.com/blog/wp-content/uploads/2009/02/tivo_logo-150x150.jpg" alt="TiVo" width="150" height="150" /><p class="wp-caption-text">TiVo</p></div>
<p>It seems that commercials at what Steinberg calls “opposite ends of the spectrum” did well against the fast forward button. One is “bare-bones direct response” and the other is “high-production-value movie ads.” The data on movie ads are tenuous, in my opinion, given the small amount of those ads on the list of least fast-forwarded. On the direct response side, however, the data are more convincing.</p>
<p>In the month of May, for example, three of the top five least fast-forwarded spots were DRTV ads. I’ll spare you the somewhat-less-than-kind words Steinberg used to describe direct response ads.</p>
<p>Todd Juenger, from TiVo Audience Research, says that the information is still too new to draw strong, sustainable conclusions. In fact, you can’t even break down the data by demographics. Still directionally it’s suggestive. Mr. Juenger suggests that direct response ads do well “because they are easily understood.” He also points to the relevance of the message as an important consideration, although I struggle to link lack of message relevance to fast-forwarding when the sample is random.</p>
<p>Based on this, some agency media buyers expect agencies to offer more bare bones information in advertising, suggesting an approach closer to that of text-based online paid search ads.</p>
<p>It will be interesting to see what the future releases of the TiVo data show, but for now at least, my interest is piqued.</p>
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		<title>More on the Impact of DVRs</title>
		<link>http://albertoferrer.com/blog/2007/07/02/more-on-the-impact-of-dvrs/</link>
		<comments>http://albertoferrer.com/blog/2007/07/02/more-on-the-impact-of-dvrs/#comments</comments>
		<pubDate>Mon, 02 Jul 2007 22:43:08 +0000</pubDate>
		<dc:creator>Alberto Ferrer</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Creative]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[Engagement]]></category>

		<guid isPermaLink="false">http://albertoferrer.com/blog/?p=29</guid>
		<description><![CDATA[Published 06/06/07 on AdAge.com was an interesting article that continues the topic of how the increased use of DVRs is impacting the consumers’ TV-viewing behavior.
This time, the research study mentioned by author Brian Steinberg hails from IAG Research and found a few interesting tidbits of information. First and most concerning is that “people who use [...]]]></description>
			<content:encoded><![CDATA[<p>Published 06/06/07 on <a href="http://www.adage.com/">AdAge.com</a> was an interesting article that continues the topic of how the increased use of DVRs is impacting the consumers’ TV-viewing behavior.</p>
<p>This time, the research study mentioned by author Brian Steinberg hails from <a href="http://www.iagr.net/">IAG Research</a> and found a few interesting tidbits of information. First and most concerning is that “people who use DVRs have one-third less general recall of commercials than people who watch the ads on live TV.” That’s right: one third. That’s in stark contrast to the finding by the NBC Universal TV Research folks that says that the drop in ad effectiveness in households with DVRs is slight. “Consider the source,” I said before.</p>
<p>According to estimates by Interpublic’s <a href="http://www.magnaglobal.com/">Magna Global</a>, DVR subscribers will number almost 40 million (34% of US households) by the end of 2011. Further, the article notes that “already, a Nielsen study of the 2006-2007 TV season finds that ‘nearly all the viewing declines in live TV can be attributed to the increase in DVR use.’ And that’s with 97% of prime time viewing still occurring live.” That’s not an insignificant impact for a device that is currently in about 20 million homes.</p>
<p>As I’ve said before</a>, it is incumbent on us to figure out how to get our consumers to engage with our message before it’s too late. The days of disrupting and interrupting the target to feed her our message are quickly coming to an end. Enter the days of getting consumers to seek out your message. That’s a paradigm shift that few are prepared to surmount. It’s about using other channels but also about using all channels (yes, even television) differently. Are we ready?</p>
<p>The research study’s second finding noted by the article is that contrary to conventional wisdom, the place for your TV spot to be is not the first position in the pod, but rather the last. Ad recall in DVR homes was found to be highest for those that run last in the commercial break. Why? I can tell you from personal experience. It’s easy to notice that a commercial break is starting (and thus you hit the fast forward button on your TiVo remote) but it’s difficult to figure out when it ends (especially when in fast forward mode). Since I don’t want to miss any part of the show I’m watching, I tend to stop early and catch the last spot in the pod.</p>
<p>Can last-in-pod positions exclusively be bought? At least in the general market, that’s a delicate situation. Networks have tended to parcel out first and last positions across clients to keep everyone happy and not rock any boats. What will happen when everyone starts clamoring for last positions? Perhaps we’ll end up with many more commercial breaks (kind of like the Oprah show) that are one minute long, offering only first and last positions to advertisers.</p>
<p>A third finding that may spark some controversy according to the author can be summarized as “creativity works.” As the article puts it, ads with more “‘creative’ flair tend to be better recalled by DVR viewers.” The author notes that this finding dovetails nicely with the network executives position that while they have to figure out a way to address these issues, advertisers have to do their part by improving their ads.</p>
<p>I also addressed this point in an earlier post on the DVR issue. We have to give consumers what they want, what they will seek. Great creative will find an audience or an audience will find it. It’s encouraging to hear that great creative is still very much a critical part of our craft. The bar continues to be raised, though, and it’s up to us to keep jumping over it time and time again.</p>
<p>You can read the article in full <a href="http://adage.com/mediaworks/article?article_id=117128"</a> (heads up: subscription may be required).</p>
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		<title>DVR Users Skipping Commercials During Playback?</title>
		<link>http://albertoferrer.com/blog/2007/06/09/dvr-users-skipping-commercials-during-playback/</link>
		<comments>http://albertoferrer.com/blog/2007/06/09/dvr-users-skipping-commercials-during-playback/#comments</comments>
		<pubDate>Sat, 09 Jun 2007 17:35:24 +0000</pubDate>
		<dc:creator>Alberto Ferrer</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[Television]]></category>

		<guid isPermaLink="false">http://albertoferrer.com/blog/?p=31</guid>
		<description><![CDATA[I read in the 06/04/07 issue of Television Week an article by Adam Armbruster of consultancy Eckstein, Summers, Armbruster &#38; Co. that quoted an interesting research study that looked at DVR users’ viewing behavior (general market).
It should come as no surprise to anyone that has a DVR at home that at least some people fast-forward [...]]]></description>
			<content:encoded><![CDATA[<p>I read in the 06/04/07 issue of <em><a href="http://www.tvweek.com/">Television Week</a></em> an article by Adam Armbruster of consultancy Eckstein, Summers, Armbruster &amp; Co. that quoted an interesting research study that looked at DVR users’ viewing behavior (general market).</p>
<p>It should come as no surprise to anyone that has a DVR at home that at least some people fast-forward through commercials when watching recorded content. What was surprising to me, however, was that the study found that households without DVRs skip more commercials than those with DVRs. How could that be?</p>
<p>The study was conducted by Alan Wurtzel, president of NBC Universal TV Research, by analyzing Nielsen Media Research data. Consider the source, I always say. The results show that the drop in ad effectiveness in households with DVRs is less than three percent, while that in non-DVR homes is seven percent.</p>
<div>
<div id="attachment_32" class="wp-caption aligncenter" style="width: 110px"><img class="size-full wp-image-32" title="television" src="http://albertoferrer.com/blog/wp-content/uploads/2009/02/television.jpg" alt="Television of Yore" width="100" height="123" /><p class="wp-caption-text">Television of Yore</p></div>
</div>
<p>What’s happening? The results are attributed to non-DVR households’ use of the remote control to change the channel or mute the television as the main drivers of this effect. Even if the numbers are skewed somehow, it’s remarkable to see that even in households that don’t have a DVR, skipping commercials is not an insignificant occurrence that can impact the performance of television advertising.</p>
<p>What to do about it? Give consumers what they want and they won’t skip. Develop, produce, and air relevant and compelling content that consumers will choose to watch. Remember those television shows that show the best commercials of the year? Those aren’t industry or trade programming; they are mass-appeal, prime time specials.</p>
<p>That suggests that people will tune in to watch interesting or funny or poignant or amazing or (insert adjective here) commercials. People will want to watch good content (in whatever form, even 30-second video). It’s up to us to deliver that content to them with our brand’s message.</p>
<p>As an aside, in the same week, <em><a href="http://www.adage.com/">Advertising Age</a></em> published an article about commercial ratings (can’t wait for that) and DVRs. That article says that “network executives estimate [that] more than half of [DVR viewers watching recorded content] skip the ads altogether.” The article wasn’t specifically about commercial skipping, but it did include that tidbit which contradicts what the other network executive (above) is saying. Consider the source indeed.</p>
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